Refund Policy
Effective Date: 08.10.2025
At GamerMagnet, we want you to be happy with your purchase. If you are not satisfied, our Refund Policy explains when and how you can request a refund.
1. Returns & Refunds Eligibility
We accept returns and issue refunds under the following conditions:
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Physical products (e.g., accessories, essentials):
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Must be returned within 14 days of delivery.
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Items must be unused, in original packaging, and in the same condition as received.
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Proof of purchase (order confirmation or receipt) is required.
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Defective or wrong items:
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If you received a defective or incorrect product, please contact us at gamermagnet.owner@gmail.com within 7 days of delivery.
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We will cover return shipping costs and replace or refund the item.
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Non-refundable items:
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Digital products (e.g., game codes, downloads).
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Opened software or media.
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Gift cards.
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2. Process for Returns
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Contact us at gamermagnet.owner@gmail.com with your order number and reason for return.
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We will provide you with return instructions and a return address.
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Once the returned item is received and inspected, we will notify you about the approval or rejection of your refund.
3. Refunds
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Approved refunds will be processed within 5–10 business days to your original payment method.
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Please note that processing times may vary depending on your bank or payment provider.
4. Exchanges
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We replace items only if they are defective, damaged, or incorrect.
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If you need an exchange, email us at gamermagnet.owner@gmail.com.
5. Late or Missing Refunds
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If you haven’t received a refund after 10 business days, first check your bank account again.
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Then contact your credit card company or bank — it may take additional time before your refund is officially posted.
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If you’ve done all of this and still haven’t received your refund, contact us at gamermagnet.owner@gmail.com.
6. Contact Us
If you have any questions about our Refund Policy, please contact us:
GamerMagnet
📧 Email: gamermagnet.owner@gmail.com