Frequently Asked Questions (FAQ)

Welcome to GamerMagnet’s FAQ page! Here you’ll find answers to the most common questions about shopping with us.

Orders & Payments

Q: What payment methods do you accept?
A: We accept all major credit/debit cards, PayPal, and other secure payment options shown at checkout.

Q: Can I cancel or change my order after placing it?
A: Orders can only be changed or canceled if they haven’t been processed yet. Please contact us at gamermagnet.owner@gmail.com as soon as possible.

Shipping & Delivery

Q: How long does delivery take?
A: Domestic orders usually arrive within 3–7 business days, while international orders may take 7–21 business days, depending on location and customs.

Q: Do you ship internationally?
A: Yes, we ship worldwide! Please note that customs fees or import taxes may apply, and customers are responsible for these charges.

Q: How can I track my order?
A: Once your order ships, you’ll receive an email with a tracking link so you can follow your package’s journey.

Returns & Refunds

Q: What is your return policy?
A: Physical products can be returned within 14 days of delivery if unused and in their original packaging. Digital items (game codes, downloads) and opened software cannot be refunded.

Q: How do I start a return?
A: Simply email us at gamermagnet.owner@gmail.com with your order number and reason for return. We’ll guide you through the process.

Products

Q: Are your games original and authentic?
A: Yes! All products sold on GamerMagnet are 100% authentic and sourced from trusted suppliers.

Q: Do you sell digital game codes?
A: Yes, but please note digital codes are non-refundable once delivered.

Contact

Q: How can I reach customer support?
A: You can email us anytime at gamermagnet.owner@gmail.com We aim to respond within 24–48 hours.